Returns

To exchange, buyers should inform us of the problem of the item before sending it back to us, we will provide the return mail address and reference code to the buyers to proceed accordingly. Items must be unused and returned in their original condition (no cigarette smell, perfume smell, make-up marks etc). Buyers should return the item to us within 7 days of receipt of your item. Buyer cannot ask for a change of color, style preference. Size and product damages (exclude man made damages) can ask for a change. Buyers will need to pay return postage and the postage for us to send back the item to you. Besides, buyers can exchange the products at Diamond Hill station. In this case, no extra fee will be charged.

Refunds

If the product is out of stock or has stopped production, we will send you an email and refund your money. If there are some problems that will cause a delay of us delivering the goods, we will send you an email to notify you or you can ask for a refund.